TRAI has, by way of press release dated October 21, 2019, released recommendations on ‘Review of Terms and Conditions for registration of Other Service Providers (‘OSPs’)’ with the Department of Telecommunications (‘DoT’) (‘Recommendations’). The salient features of the Recommendations inter alia include (i) clarity in the definition of OSPs, wherein only voice based, outsourced OSPs are required to register with the DoT as per existing process and data/ internet based OSPs are required to only provide intimation to the DoT, (ii) provision of services for captive purposes, i.e., captive contact centres are excluded from the scope of OSPs and are required to furnish only intimation to the DoT, (iii) multiple OSP centres of single company within one licenses service area can be registered as single OSP, (iv) the complete process of registration and intimation is required to be conducted through online portal of the DoT and in a time bound manner, (v) the requirement of agreement and bank guarantee for sharing of infrastructure between domestic and international OSPs of the same company has been removed; and (vi) internet obtained at one OSP centre can be shared with other OSP centres of the same company, provided the internet service provider has geographical jurisdiction.