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This is the crux of who we are. It is an articulation of precision in purpose, from the Firm’s beginnings to where we are today. Our collective eye is unerringly trained on tomorrow.

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Our insistence on strategic advisory exacts an in-depth understanding of and involvement with our clients’ businesses and industries. We engage not just individual businesses, but also contribute to the country’s legal and regulatory frameworks.

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We commit early. We pull together internally for greater support. Every effort is sincere, every individual deeply dedicated to their task, their role, to the Firm.

Our undertakings for long-term impact are an organic extension of our purpose.

They are to employ our deep knowledge of the law beyond the business, the transaction, the deal. To use the opportunities and skills we possess, to reflect on the culture we’re creating. Individually and collectively, these are our efforts to help shape the thinking of our future generations, and arm them with strategies for true, sustainable growth.

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Sep 30, 2025

DoT Releases Instructions for Providing Telecom Services to Persons with Disabilities

In compliance with SC’s judgements in Pragya Prasun v. Union of India[1] and Amar Jain v. Union of India[2], the DoT on July 31, 2025, issued instructions (‘Accessibility Instructions’) to all telecom entities to ensure provisioning of accessible and inclusive telecom services for Persons with Disabilities (‘PwD’) by October 31, 2025. The Accessibility Instructions require telecom entities to: (i) offer PwD customers a voluntary choice among all existing KYC processes (e-KYC, Digital KYC, self-KYC, and paper-based KYC); (ii) establish grievance redressal mechanism to enable PwDs to report accessibility-related issues encountered during the KYC process or thereafter during the availability of telecom services; and (iii) submit an accessibility compliance report on the first day of January and first day of July every year through the SS Portal.

[1]     Pragya Prasun v. Union of India, W.P.(C) No. 289 of 2024

[2]     Amar Jain v. Union of India, W.P.(C) No. 49 of 2025

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These are the views and opinions of the author(s) and do not necessarily reflect the views of the Firm. This article is intended for general information only and does not constitute legal or other advice and you acknowledge that there is no relationship (implied, legal or fiduciary) between you and the author/AZB. AZB does not claim that the article's content or information is accurate, correct or complete, and disclaims all liability for any loss or damage caused through error or omission.

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